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FAQ'S

  • What is Detailing?
    Detailing has different meanings to different people. Some view it simply as a thorough cleaning, while others view it as a time and labor intensive service that involves machine polishing using nano-abrasives to remove defects and to refine the finish to a level that in many cases is better than when the vehicle is new. With Luxury Car Auto Spa, we take the latter approach to provide our clients with the absolute best finish and surface preservation possible with the level of services that are required.
  • Why Have My Vehicle Detailed?
    Increased value: By properly maintaining both the exterior and interior of a vehicle, the value can be significantly increased. Over time the finish of your vehicle will experience oxidation, swirls, light scratching, fading, as well as a build-up of contaminants that are harmful to the various surfaces. By having your car professionally detailed, you will restore the original beauty, and preserve and protect it into the future. If you compare two identical vehicles, one that has been professionally detailed and machine polished while the other has not, the difference in resale value is typically in the thousands of dollars for most vehicles. When comparing very expensive luxury cars and exotics, the difference in value that comes from professional detailing can be staggering! Protect your investment: This directly relates to increased value. Let’s face it; most vehicles depreciate rapidly, especially when they’re neglected. Protect your investment by having it properly maintained by a premium service offered by Luxury Car Auto Spa. If you were investing $50,000 in the stock market, you would want to hire an experienced money manager with a track record of proven success to handle your account and maximize your return on investment. When you drive that new expensive vehicle off of the lot, you know that it will immediately lose value. So in order to get the most return on your investment, it is wise to have the appearance professionally maintained in order to retain as much value as possible. Project a professional image: The condition of the vehicles we drive says a lot about the type of person we are. It’s no different than how we care for our houses, our landscaping, or our personal appearances. Beautifully prepared cars project confidence, professionalism, and just makes us feel good when driving (or admiring) them!
  • What are Swirls? What Causes Them and How Do You Correct Them?
    Swirls or spider webs on the surface of the car are thousands of micro-scratches that have a very negative impact on the overall appearance. They are more noticeable on darker colored vehicles, and can easily be seen in direct sunlight or under the lights at night while in a parking lot. While there are many causes of swirls, the biggest culprit is improper washing and drying techniques. They can be avoided for the most part once you learn how to properly wash and dry a vehicle, as well as which materials to use. One trip to the automatic car wash (also referred to as swirl-o-matics), or a quick wipe down with the wrong kind of towel can quickly destroy 15 hours of machine polishing. Even if the local car wash or dealership offers a hand-wash, it doesn’t mean that they are using proper methods or materials, and in many cases can do more harm than good. It is very important to us that we educate our clients on how to maintain the new finish we have just provided. We will spend time on education after the service is complete, and even provide a detailed set of care instructions to help you maintain a clean and swirl-free finish. The only way to properly and permanently correct swirls and other light defects is to level and refine the finish with either a rotary or random orbital polisher (we use both) combined with a variety of abrasive polishes. If the defects are moderate to heavy, it will first require a leveling of the surface through more aggressive compounds, followed by finely polishing or jeweling with a finer combination of polishes and pads to bring out the absolute best in clarity, depth, and shine. The defects are corrected by actually removing an extremely small amount of clear coat and creating a perfectly level surface. This process takes time and advanced skills, and will yield amazing, and permanent results. A “quick fix” that is commonly used by many re-sellers and inexpensive detailing services is to apply glazes that use fillers to temporarily hide the defects. The car may look good, but it will return back to normal after just a few weeks. We only use body shop safe polishes that have no silicone or fillers.
  • What is a Nano Sealant and What Does it Do For My Vehical?
    Our PTFE ( Polytetrafluoroethylene ) sealant utilizes a smaller molecular weight and particle size than the average sealant. This allows the Nano particles to embed and bond themselves deeper into the paintwork—producing a better protection and reflective shine. These products have been tested in every extreme element known to man including: rain, snow, ultraviolet rays, blazing sunrays, and high altitudes. The number one reason to choose a sealant is to protect your investment.Sealants will protect your car against corrosion, oxidation, UV rays, surface contaminants, mineral deposits, and acid rain just to name a few. Our sealant will allow your vehicle to keep fresh off the lot, “wet paint” shine by repelling dirt for longer periods of time, thus extending the life of your paintwork. Insect and bug removal becomes much easier and the effects of contaminants such as these are greatly reduced. Also, our sealants will increase the resale value of your car were you to ever decide to sell or trade your vehicle. Our premium products provide a protective barrier and head turning glossy shine, while repelling water and preventing the adherence of surface impurities, environmental pollutants, and things of a similar nature. We offer a variety of paint protection packages ranging from 1 to 5 year sealants and Ceramic Coatings that may be used on cars, motorcycles, boats, planes, and mobile homes. Although our speciality is paint Protection and Correction, Luxury Car Auto Spa offers all things detailing including: Mini-Detailing, Interior and Exterior Detailing, Hand Wash & Wax, Claying, Polishing,and more Enhancement options to optimize your vehical's appearance and resale value.
  • Do New Cars Require Detailing?
    The simple answer is yes! Two things can be accomplished by having your brand new car professionally detailed. First of all, most vehicles are delivered off of the lot with swirls and light marring either from the factory, or from the dealer’s prep department. We have seen many very expensive luxury vehicles and exotics come this way too. Even with light defects, the finish only represents 85% – 90% of its true gloss potential. By proper machine polishing, the finish of your brand new car can be taken to a whole new level. Secondly, you should start with proper surface preservation and protection when the vehicle is brand new. These are services that the factory or dealer simply can’t provide. Why not ensure that your vehicle remains beautiful as the day you bought it, and stays protected from the elements into the future?
  • Do You Only Work on Exotics?
    No, with Luxury Car Auto Spa, we work on all makes and models and at all levels of detailing. While we are known as luxury car specialists, we still do a lot of basic detailing services on Daily Drivers. We have a strong customer base of Porsche, BMW, Mercedes, Lexus, Acura, Infiniti, etc. We showcase the exotics in our photos because (a) that’s our specialty, and (b) people love to look at exotics! So regardless of what kind of car you drive, or what level of detailing you’re looking for, please give us a call.
  • What are Your Hours and What Days are You Available?
    We schedule appointments Monday through Saturday between 8am and 6pm. Sunday's by appointment only. Since Luxury Car Auto Spa is a mobile detailing company, we can do same day appointments in the Greater Columbus area if our schedule permits. A 24-48 hour notice is generally needed for appointments in the Metro-Atlanta area, but cannot be guaranteed at all times. We service Metro-Atlanta for our Paint Sealant Services and our Ceramic Coating Paint Protection Services, additional Detailing and Enhancements can be added to these services. Once you submit your service request, we will provide you with appointment options via text, email, or phone. Please contact us to schedule an appointment at your convenience.
  • Why Luxury Car Auto Spa?
    Luxury Car Auto Spa was created for owners of fine automobiles who share the same passion for the art and beauty of cars that we do. It is this passion and appreciation for esoteric autos that inspire us to create some of the most beautiful and well preserved vehicles around Georgia. We offer comprehensive mobile yet flexible detailing and paint reconditioning packages to suit our clients’ needs, and we do it affordably with unequalled quality and professionalism. We are continuously researching the latest products and techniques, and networking with the absolute best detailers in the country to ensure that our detailing knowledge and skills are always improving. We work on a limited amount of automobiles so that we can focus on each vehicle and customer’s specific needs, and take the proper amount of time to get the job done right. The boutique level of services and skills that we provide simply cannot be achieved by volume-based detail shops. Luxury Car Auto Spa was established for those looking for the absolute best detailing and paint reconditioning services available.
  • Do You Guarantee Your Services?
    We appreciate your business and referrals and want your 5 star rating; we will guarantee your complete satisfaction.The best way to assure satisfaction is to thoroughly review your vehicle BEFORE Luxury Car Auto Spa leaves. In the event that something comes to light after the service, we will offer to remedy any issues if you are not satisfied with the results. All of our customers are asked to review our services performance on a 1-5 scale on Facebook and Yelp, 5 being the best, and we strive for perfection in all our service requests.
  • Will There Be Extra Charges?
    Additional charges can apply for excessive pet hair, mold/mildew, human or animal bio wastes, and excessive soilage. If your vehicle has one of these issues, we will advise you of additional charges before the work begins. Surcharges are any where from 20-50% of the cost of the service package. Additional charges will also apply if you require services not specified in packages.
  • Can I Hire Luxury Car Auto Spa to Travel to Me if I Live Outside the Columbus and Metro-Atlanta area's?
    Luxury Car Auto Spa is an affordable mobile auto spa company specializing in serving the greater Columbus, Ga and the Metro-Atlanta area's. If you live outside of these area's within the state of Georgia, and prefer to restore your vehicle(s) to their original beauty at your own home or business, we understand. Or if you have valuable collector cars that you prefer not to transport, we can make the necessary arrangement for travel to you. Please contactKendell@LuxuryCarAutoSpa.com to discuss rates, travel fees, and schedules.
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